Boat Service Department
-Engine Tune Ups- Shrink Wrapping- Custom Covers- Lake Service Calls- Full Detailing- Spring Start Ups- Storage Indoor/Outdoor- PLUS MORE!
The Boat Dock and its staff have a long-time commitment to customer service, both during and after the sale. This has been a cornerstone to our growth and success. We are extremely proud of the awards, letters and surveys that have been submitted with exceptional marks. Furthermore, we have been adhering to safety guidelines to keep our customers safe: we now have touch free service drop off/pickup available plus curbside pickup for parts and accessories.
Our relationship with our customers begins at the point of sale. With well over 50 years combined technical experience and some of the latest computer technology available, The Boat Dock is equipped and ready to support the relationship you choose to begin with us. In addition, our six service bays make us the largest service facility between Chicago and St. Louis. We like to say there’s nothing your boat will need that we cannot provide. We offer both on and off the water service for our customers. If you live on a local lake and need on water service please call us, we will make sure you are happy you did.
With nearly 15,000 square feet dedicated to servicing new and used boats, motors and trailers, The Boat Dock boasts easily the largest service facility in Central Illinois if not in the state. Since we are a Crownline and Cobalt dealer, we are able to provide you with superior service to keep your lifestyle up to par. The Boat Dock’s service facility is certainly worth bragging about, but what we are most proud of is the staff’s commitment to superior customer service. With more service certifications and dealer awards than we can mention our staff has won or been awarded every accolade available. We believe this commitment to be the best pushes us harder to take care of your family and your boat. This is one reason we were awarded the Mercury Marine’s coveted CSI award.