Our Customer's Reviews

We value our customer's reviews and want to share their experiences with you!

9/15/25- Kayleigh M "Impressed on multiple levels with The Boat Dock! Incredibly seamless experience from start to finish. The knowledge each staff member has in their field is unmatched. We really can’t say enough about how awesome Adam is! Highly recommend!"

10/25/25- Daniel H "Great place to purchase your new boat the Sales people are very friendly, I highly recommend this place to get you in that new boat you desire. Update I finally purchased a new boat from the boat dock and did have a pretty good experience but you might want to stay away from TF 2022 Bass Tracker because the seat hardware is totally junk and has been nothing but a problem but JB weld works on everything."

7/18/25- Bryan C "I recently purchased my first bass boat from The BoatDock, and the entire experience was exceptional. From my initial communication with Scott through to completing the paperwork with JD, the team made me feel like a valued member of their community. Their prompt follow-up, clear and thorough communication during the boat walk-around, and genuine willingness to assist with any future needs truly set them apart. While I don’t anticipate needing another boat anytime soon, I have no doubt that The BoatDock will be my go-to destination for any future purchases. Highly recommended for anyone seeking a professional, customer-focused boat buying experience." 

 6/3/25- Chris L "Recently purchased a new pontoon boat. The customer service and process went great. The staff were very friendly. Highly recommend The Boat Dock"

4/25/25-Jim "I have owned several boats over many years and then went without one for too long. I recently purchased my current boat from these folks. I am in business myself and hard to impress however The Boat Dock is by far the best boat dealer I have ever encountered. Professional, honest and caring throughout sales, service, parts and office management."

 

11/15/24- Mike B "Sue was great. I recommend to buy your boat there"

11/1/24- Anonymous "We purchased a consignment pontoon from The Boat Dock and the negotiating process was easy. Looking forward to getting out on the lake when they deliver next spring."

10/15/24- Sue F "Excellent communication, service and helpful. They were all very good at answering questions. Can't wait for the summer. Thanks Adam and Sue!"

10/11/24- Michael T "I have owned numerous boats through the years and finally decided to buy a new pontoon boat. The Boat Dock gave me a good trade in for my boat , did a great job on all aspects of the sale. I even changed my mind on the boat model I wanted at the last minute and they handled it with no difficulties. Salesman Scott Miles is an honest, knowledgeable, fair, and patient professional. Sue Gardner was also very good when I signed all the paperwork. Service department to top notch and will do whatever you need for your boat. Highly recommended business!"

10/7/24-Jason F "I purchased a tracker pro guide 175 from the boat dock. After bouncing back and fourth several times they stuck with me and sold me the boat that fit my needs. I highly recommend them and will purchase my next from them as well."

9/29/24- Ryan N "Scott was great. Super helpful and easy to work with."

9/8/24- Hop "We were looking for our first pontoon boat, have had bass boats before. They have a great selection and were extremely friendly. From start to finish my wife and I are very happy with the staff here."

9/3/24- Tara H "Easy to work with. Very knowledgeable."

8/30/24-Alison B "We’ve purchased a camper and now a boat and are very satisfied with our purchases and the service!"

03/16/24- Douglas W (Decatur, IL)- " Great people and a great atmosphere since we walked in."

7/3/24- Victoria W "Our experience was above what anyone would ever expect. Sales was not high pressure or rushed. The process was straight forward and honest. Finance was just as wonderful, Sue was pleasant and patient with my questions and changes. We traveled 180 miles to look at the pontoons, best move we ever made. Thank you?

The above post was about 7 weeks ago, Scott was amazing in sales and met us at the door and called us by name, WOW. We told him we had an appointment with service. We were having an issue with the bilge pump and needed the break in oil changed. Service had a bay waiting on us and got us in immediately! They had the problem corrected and the oil changed in no time. The Boat Dock has amazing service after the purchase. We are so happy we came to The Boat Dock to make our purchase. Well worth the 3 hour drive. This is to be our forever tritoon, but if not we will buy again from The Boat Dock."

03/16/24- Douglas W (Decatur, IL)- " Great people and a great atmosphere since we walked in."